Course FAQs

What you need to do is register with your local Job Network Agent. Your Employment Consultant will make the booking with us on your behalf and arrange payment with us directly. Unfortunately Centrelink does not pay directly.

We can book multiple people at once for the Course FAQs course and create company invoices, even for individual students. Simply email our bookings team at bookings@tcptraining.com.

Please include the course name, location and date you wish to enrol them into, their full names and unique emails. We also require the company's legal name, address, ABN and contact for invoicing.

In Australia, course fees are tax deductible if they are directly related to your current job, either maintaining or improving the skills required or being a condition of your employment. The course must be linked to your current employment and not just for future job opportunities. Expenses reimbursed by your employer are not deductible, and you can only claim for out-of-pocket costs.

For definitive guidance, please consult a tax professional or refer to the Australian Tax Office (ATO) website to ensure compliance with tax regulations.

Payment can be made at the time of booking using either a credit card, EFTPOS or cash. Invoices and acceptance of company cheques is by prior arrangement only.

We do not offer payment installments and full payment of course fees are required at the time of booking. The good news is that we try to always offer value for money and keep course fees affordable, so you know that you are always getting good value, especially with our package deals which offer reduced prices!

Most courses will permit a student to bring a friend to interpret for them during training. If you do need assistance, we ask that you contact first before booking your course so we can advise if there are any restrictions. For example, Forklift training requires students to complete all assessments in English.

If the course permits, you may bring a friend along to the course or, alternatively, you can phone the National Translation service to book an interpreter. Visit the Immigration website for more information about help with translating.

Your booking is confirmed once we receive full payment of course fees. Unfortunately there are rare occasions where the course will sell out prior to you finalising payment.  In this situation a member of our customer service team will get in contact to organise an alternate training date.

We are not registed with CRICOS, however the Course FAQs is exempt from CRICOS registration, therefore Student Visa Holders are able to undertake this training

No, you are not required to bring any PPE, only yourself and your ID. If you are looking for some PPE, we have very limited steel cap boots that can be purchased from our Sydney CBD location.

This card does not expire, however if you have not worked on a construction for 2 years or more, SafeWork NSW recommends attending a course to update your skills and knowledge.

Students must bring evidence of identity for 100 points in the original and physical document form (see below). We CANNOT accept any photos, scans or photocopies. Our Course FAQs Course is licenced though SafeWork NSW and we must deliver the program as per their requirements:

• Within the 100 points, applicants must show the following:
  • Current NSW Residential Address
  • Date of Birth
  • Full Legal Name
  • Signature
  • Photo

If you have been in the country for less than six (6) weeks, are a current high school student or are having any issues with meeting the 100 points, please contact us on 02 9232 1010.

Download a copy of the Evidence of Identity examples and Banks Represented in Australia to ensure you provide the correct documents when attending this course.

The acceptable documents for 100 points of ID are listed in the table below and contain both primary and secondary documents. You can provide only one (1) primary document with secondary documents to form 100 points. Alternatively, you can provide a combination of secondary documents to form 100 points. The combination of documents must contain a date of birth, current residential address, photograph and signature. Please bring original evidence of identity documents with you. Certified copies will not be accepted.

If you are unable to provide the correct ID, by law, you will not be permitted into the course.

SECONDARY ID - A combination of secondary documents is allowed to make up 100 points however if more than one credit or ATM cards, or bank statements are used they MUST be from different financial institutions. NOTE: MUST BE VALID ORIGINAL DOCUMENT / CARD ISSUED IN AUSTRALIA
Current Australian Drivers Licence	40pts
Current Australian Boat Operator's Photo Licence	40pts
Current Australian Firearms Licence	40pts
Current Australian State or Territory Proof of Age/Photo Card	40pts
Australian Defence or Police photo identification card	40pts
Medicare Card (must be physical card)	25pts
Bank ATM or Credit Card	25pts
Centrelink Card (must be physical card)	25pts
Motor Vehicle Registration Papers	25pts
Motor Vehicle Insurance Certificate	25pts
Department of Veterans Affairs Card	25pts
Property (Council) Rates Notice	25pts
Property Lease Agreement	25pts
Home Insurance Papers	25pts
Utility Bill; eg: Electrical, Water, Gas	25pts
Bank Statement/s	25pts

As of the 1st of September 2012, the Course FAQs General Induction Card is recognised nationally.

You can complete an application form (Replacement of a SafeWork NSW Construction Induction Card, form number ACC06) and submit to SafeWork NSW with the associated fee of $30, together with proof of training details, identification, and a signed statutory declaration. Further information can be found on SafeWork NSW’s website or phone 131 050.

Previously, participants who completed the WHS Induction course were issued with a “green card”. With legislation changes, participants are now issued with a “white card”.

If you fail your course, additional training days cost $100 per day and the SafeWork NSW assessment is $190.

Once you have passed your test, you will need to pay a SafeWork NSW fee to Australia Post for your license card.

Yes, you will need to renew your license every 5 years.

This depends on how long ago your license expired … if your license expired less than 12 months ago, you need to contact SafeWork NSW. If your license expired more than 12 months ago, you will need to take the course again.

The course will take 3 days to complete.  There are two consecutive days of training which take place on either Tuesday and Wednesday or Thursday and Friday every week. The third day is an assessment day which takes place Mondays. 

The course will cost you $400.

We understand you may be an experienced driver however, SafeWork NSW does not currently recognize a license from outside of Australia. Therefore, you will be required to attend the course to gain a NSW Forklift license.

An LF license allows you to operate any and every Forklift with the exception of an Order Picker or Stock Picker Forklift, whether it be a high reach or a low reach vehicle.

Our training location is at 1 Cowper St GRANVILLE NSW 2142.

Parking is not available near training centre, car park is close to railway station or public transport is best option. Granville train station is 500m from training centre.

Persons holding a Grey Traffic Controllers – Non Construction Card and who have completed their NSW SafeWork OHS General Construction Induction training or recognised equivalent can now convert their Traffic Controller - Non Construction card to the Blue Traffic Controller Photo Id card. To convert your Grey Card to a RTA Blue Traffic Controller Photo Id card, call the Traffic Control Training Unit on (02) 8837 0356 or check the website for more details.

No. You do not require a White Card to undertake this training, however you will need a White Card to work  or be assessed on a construction site in NSW.

Your licence will be valid for a 3 year period. We recommend you apply to get re-certified before it expires.

A Statement of Completion (SOC) is valid for 90 days. This allows individuals to work & gain experience within this time period. Note your SOC must be in date to undertake the practical assessment on a live worksite.

All Photo ID Cards are valid for three years. To re-qualify as a Traffic Controller you will need to complete the training and assessments to receive a valid Photo ID Card.

Traffic Controllers gain the skills & knowledge to stop/direct road users using a stop/slow bat and understand stopping sight distances. If you are new to the industry, we recommend undertaking the Combo course to further increase prospects of employment.

If your SOC has passed its 90 day period of validity, you can no longer use this for work purposes

If the date of issue is 12 months or more from the date you are attending a training course and it is not a learner’s permit then you may be able to attend the training. If the licence is not written in English an International Driving Permit or an English translation must be also carried with the licence If you are uncertain please check with your Training Provider, call the Traffic Control Training Unit (02) 8837 0356 or check the website for more details.

Please contact the Roads & Traffic Authority on 1300 828 782